Shingle Inn City Hall has an exciting opportunity for an experienced Café Supervisor to lead a team and work within a well-established national café brand.

Established in 1936, Shingle Inn has built upon its reputation for excellence, becoming a beloved cafe chain that proudly continues its dedication to exceeding customers expectations.

We are looking for a passionate team member to join our friendly team. This is a great opportunity for you to showcase your love of great customer service, coffee and leadership skills. 

Job tasks and responsibilities:

• Maintaining an exceptionally high standard of customer service
• Ensuring quality control is maintained on all food and drink products
• Maintain and implement marketing campaigns, displays and sales techniques
• Cash management including reconciliations & banking
• Stock control and conducting monthly stock-take
• Maintaining strong team motivation and ongoing team training & development
• Adhering to and monitoring Workplace Health and Safety standards
• Manage daily operational needs including food costs, wage costs & other expenses

To be successful, you will:

• Be committed to delivering exceptional customer service and exceeding your customers expectations
• Have a minimum of 2 years’ experience as a Café Supervisor
• Strong Barista skills and all-rounder skills
• Have demonstrable skills in leading and motivating a team
• Have a passion for great coffee, great food and great service - and love working as part of a team!
• Be available across a 7-day roster

If you’re passionate about coffee, the hospitality industry and share our commitment to fantastic customer service, we encourage you to apply.

Please include a cover letter outlining your supervisor experience.

Job Types: Part-time, Permanent, 28-35 hours per week

Salary: Up to $25.00 per hour

• Supervisor experience in leading a team in a customer-centric environment
• Willingness to undertake all aspects of role - food preparation, barista service, FOH
• Well-presented to meet the dress code expectations of customers
• Minimum 2 years experience working in cafes, 6 months minimum as supervisor
• Interest in undertaking a training certificate