The Role:   

The role of Venue Manager demands seasoned, inspirational hands-on leadership, crafting an engaged team of high performers that deliver excellence consistently that is true to the Workshop experience and service ethos. 

A grounded, down to earth, customer facing approach and solid business development and financial control management are essential. A rare opportunity for a seasoned, hands on, commercially savvy Venue Manager to lead & drive a high-volume bar & eatery.    

What's in it for you?  

• Structured learning & development programme    
• Staff discount + 4% Kiwisaver + life insurance cover equivalent to one year’s pay  
• Discounted Health insurance 
• Paid day off on your birthday  
• Discounted Gym membership at The Trust Stadium Gym  
• Free onsite parking   

We’re all about our people and we’re dedicated to looking after them. As part of our team you’ll get real responsibility from the start, taking centre stage as team leader.

As Restaurant / Venue Manager you are expected to be well presented, friendly, enthusiastic and willing to give 100% and be a very hands on manager.

Duties will also include running shifts, rosters, stock control and ordering and all other day to day running of the business.

You are also required to promote and maintain the reputation of the establishment by ensuring and providing excellent customer care and service.

Responsibilities Include:   

•  Oversee Food, Gaming and Beverage operations in the Venue   
•  Ensure all Front of House team member duties are carried out to the expected Venue standard    
•  Lead, direct and assist with all aspects of food and beverage service to Venue brand standards following the venue ‘order of service’  
•  Uphold and actively manage the venue responsibilities relevant to the current Sale and Supply of Alcohol Act and ensure comprehensive knowledge and practise of the venue alcohol management plan   
•  Supervise others including delegating workloads, motivating staff and effectively resolving disputes and/or issues   

 What are we looking for?  

•  Analytical, has the ability to interpret, understand and utilise data to make sound business decisions  
•  You’ll utilise your experience to balance and manage operations behind the scenes with ease. A current GM cert is essential for this role    
•  Dedicated, energetic, results driven; strategic in their thinking and thrives in a culture of innovation   
•  Is competitive and loves achieving targets – is driven to succeed   
•  Uses their initiative, is self-aware, emotionally mature, professionally presented, honest, reliable, punctual, with a sense of humour   
•  Well organised, an eye for detail/attention to detail, has the ability to multi-task however can delegate effectively   
•  Considerate of others, is physically capable   
•  A good role model who leads by example   

 Who are we?  

 Workshop is part of West Auckland Trust Services collectively known at The Trusts.  There are 22 West Liquor and Village, Wine & Spirits stores, 4 Liquorland's, 8 hospitality venues and The Quality Hotel Lincoln Green.  We are all about keeping things local in our community and giving back to West Auckland.  

 Workshop Bar is a cool, relaxed neighbourhood pub with a high-quality back bar & tap offering & casual eats to keep locals & citywide guests coming back for more. 

• Planning and organising special events
• Arranging the purchasing and pricing of goods according to budget
• Maintaining records of stock levels and financial transactions
• Assist team during trading to run meals and clearing tables
• Conferring with customers to assess their satisfaction with meals and service
• Selecting, training and supervising staff
• Taking reservations, greeting guests and assisting in taking orders
• Answer emails and all other customer queries