We have two fantastic job opportunities available at our restaurants – one for a Restaurant Manager and another for a Duty Manager.

About the Company:
At Chester Hospitality, we take pride in our longstanding presence of over 15 years in the industry. We are the proud owners and operators of two renowned and award-winning restaurants located in the heart of the CBD and in Newmarket.

Meet two of our loved venues:

*Something and Social, located on the rooftop of Newmarket, we are not just a restaurant bar; we are an energetic and fun-filled experience. Twice nominated by the Newmarket Business Association as the best night venue in the area, we take pride in offering a diverse and inclusive workplace where you can be your authentic self. Our core values are the driving force behind everything we do, and we are on the lookout for a passionate and experienced Restaurant Manager who shares these values to join our dynamic team.

*Pilkingtons is renowned for its modern European upmarket bistro-style. We take pride in offering a warm and welcoming atmosphere to our regular customers, making every visit a memorable one.
Our Venue is also well known for its versatility to host special events like weddings and corporate functions.


About the Role:

We are in search of Managers who have an appetite for growth and development. The ideal candidate will be a people-focused individual, dedicated to coaching, mentoring, and nurturing team members to reach their full potential. As a Manager, your responsibilities will encompass various aspects of restaurant management, including day-to-day operations, ensuring the delivery of exceptional customer service, training and coaching crew members, and overseeing stock receiving and storage.

Key Duties Include:

*Lead the shift team in delivering outstanding customer service in accordance with company guidelines and incentives.
*Resolve customer complaints promptly to ensure 100% customer satisfaction.
*Train, coach, and supervise shift supervisors and crew members to optimize restaurant performance.
*Ensure all areas of the restaurant meet company standards for cleanliness and presentation.
*Execute opening and closing procedures and daily routines as per company policy, including stock checklists and trading hours.
*Handle cash transactions in strict adherence to company policy and procedures.

Requirements:

*Previous experience in a leadership or management role in fine dining, casual dining, or similar restaurant is preferred.
*Demonstrated experience in direct customer service.
*Ability to effectively engage, lead, and motivate a diverse team.
*Proven track record of achieving KPIs.
*Exceptional attention to detail.
*LCQ and Manager's Certificate are essential for this position.
If you are ready to take on the challenge of leading a vibrant team in delivering exceptional dining experiences at Something and Social, we encourage you to apply. Join us in creating memorable moments and be a part of our exciting journey.

Chester Hospitality is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 

Previous experience in a leadership or management role in fine dining, casual dining, or similar restaurant is preferred.
*Demonstrated experience in direct customer service.
*Ability to effectively engage, lead, and motivate a diverse team.
*Proven track record of achieving KPIs.
*Exceptional attention to detail.
*LCQ and Manager's Certificate are essential for this position.